When PCs or laptops based on the Intel microprocessor run a Microsoft Windows operating system, we generically refer to such architectures as Wintel. People who work in such environments by supporting users and resolving their issues are Wintel Engineers.
These engineers configure and install all server hardware, including the Windows OS and products procured from third-parties, onto the systems. They build, configure, assess, and recommend hardware and software.
They should possess above average analytical and fixing skills. Engineers own and run an issue with minimal intervention from others ensuring all relevant parties are informed on time.
Moreover, Wintel engineers should have excellent written skills because they would have to document their organization’s troubleshooting capabilities. Since this profile involves working in an environment where they operate mission-critical applications, they need to be able to remain calm under pressure.